“Your ad stops right where the next step should begin.” I once consulted with a hardscaping firm that drove thousands of clicks to its project gallery — but converted only 1 out of every 200 visitors into leads. Why? Their call-to-action (CTA) was vague: “Contact Us.” That ambiguity cost them clients every single week.
As a hardscape or outdoor living firm, your marketing efforts — website pages, social ads, brochures — hinge on one small but mighty element: the CTA. Getting it right can mean the difference between passive scrolling and a prospect dialing your number.
Read on, and you’ll walk away with practical, field-tested strategies to craft CTAs that drive leads and grow your business — from button copy to placement, urgency, and beyond.
1. Why the Right CTA Matters (Especially for Contracting Firms)

A CTA isn’t just a button — it’s the final push toward action. Without it, even perfect traffic won’t convert. Neil Patel puts it clearly:
“Your CTA’s purpose is to guide your audience, capture data, and foster engagement.” Neil Patel- Source
Some key benchmarks to keep in mind:
The average landing page conversion rate across industries is about 6.6 % as of Q4 2024. Unbounce - Source
A well-crafted, specific CTA can boost conversions by up to 161 % compared to generic ones. WiserNotify - Source
Personalized CTAs outperform generic versions by 42 % to 202 %, depending on the source. OptinMonster -Source
For a hardscape business with narrow target segments and local reach, every click—and every conversion—counts.
2. Core Elements of an Effective CTA

2.1 Be Clear, Direct & Action-Oriented
Avoid vague phrases like “Learn More” or “Click Here.” Instead, use verbs that map to your audience’s intention:
“Get Your Free Quote”
“Schedule a Design Consultation”
“Download Landscape Planning Guide”
Studies show that using specific, actionable CTAs (e.g. “Start,” “Get,” “Book”) can outperform passive alternatives by over 100 %. WiserNotify - Source
2.2 Use Social Proof & Doubt Removers
Adding a short testimonial or a small badge (e.g. “Rated 4.9/5 by homeowners”) near your CTA builds trust and lowers friction. One case noted a 68 % lift by including social proof below the button. HubSpot Blog - Source You can also include a “no obligation” or “zero obligation quote” tagline to reassure buyers.
2.3 Apply Urgency or Scarcity (Judiciously)
Limited-time or seasonal framing can create a reason to act now. For example, “Lock in summer pricing — offer ends May 31” or “Only 3 design slots remain for June builds.” Research shows urgency can drive conversion increases of over 300 % in some cases. Medium - Source
2.4 Keep It Simple: One CTA Per Page
Multiple competing CTAs dilute focus. Unbounce data suggests that pages with a single, clear CTA perform dramatically better. Unbounce - Source One CTA = one clear decision path.
2.5 Design for Visibility
Make your CTA button stand out with color contrast, whitespace, and visual hierarchy. In one analysis of 90 high-performing CTAs, most used bold colors like red, orange, or green with white text for legibility. Ed Leake - Source Also ensure buttons and CTAs are mobile-friendly—they must be easy to click, without cramped taps.
3. Contextual CTAs: Matching the Channel & Stage

Website / Landing Pages
Your homepage or project showcase pages should push toward a low-friction action: “Request a Free Quote,” “View Portfolio + Get Estimate.” Mid-funnel, content pages can offer a softer CTA like “Download Hardscape Design Checklist →” or “Get Material Guide.”
Paid Ads & Social Media
In ads, your CTA is the hinge between interest and action. Try “Book Your Site Visit” or “Claim Your Design Slot” rather than generic buttons. Always align the CTA to the ad message.
Brochures, Proposals & Print Materials
Even offline, your call to action needs clarity: “Scan QR & Book Free Consultation,” “Call (555) 123-4567 for Site Survey,” or “Visit us at [URL]/start.” Don’t expect prospects to guess what comes next.
4. Testing, Measuring & Iteration

Track Key Metrics
Measure click-through rate (CTR) on your CTAs, and from there, conversion rate (lead submission / action completed). capturly.com - Source If CTR is strong but conversions lag, your landing experience or offer may need adjustment.
A/B Test Variations
Test alternate copy, button colors, placement, or urgency language. Even small tweaks — “Get Quote Now” vs. “Get My Free Quote” — can impact results. So many case studies show lift from seemingly minor changes. Marketer Interview - Source
Use Heatmaps & Scroll Tracking
See whether users actually reach your CTA. If your button is pushed too far below the fold, or surrounded by clutter, it may get ignored. Use heatmap tools and scroll maps to diagnose. Capturly - Source
5. Story Example: How One Firm Doubled Leads

One outdoor living firm struggled to convert website visitors into calls. They switched their CTA from “Contact Us” to “Schedule Your Free Site Visit” and highlighted “No Obligation • Price Match Guarantee” underneath. They also added a small client testimonial next to it. Over two months:
CTA CTR rose ~85 %
Conversion from click to lead improved ~60 %
Monthly lead volume nearly doubled
The difference? A clear, confident CTA that reduced doubt and nudged the prospect forward.
Conclusion
Recap
To win more business through your digital and print marketing, your CTA must:
Be clear, action-oriented, and relevant
Leverage social proof or doubt removal
Incorporate urgency or scarcity when genuine
Stay singular and uncluttered
Be designed for visibility and mobile use
With testing and iteration, your CTA becomes not just a afterthought—but the engine driving lead generation.
Ready to put a high-converting CTA to work in your marketing? Book a call with our agency to discuss your marketing needs as a growing business →
FAQ
Ideally 2–5 words. In a study of 90 CTAs, most high-performing buttons ranged 2–4 words. Ed Leake
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Continuously. Even small tweaks can improve conversions over time. Don’t rest on a “good enough” CTA.
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